Frequently Asked Questions

Solar:

Low Voltage:

How does a solar light work?
Solar lights have a solar cell that converts sunlight into electricity. This electricity is then used to recharge the batteries each day. A photo-cell sensor automatically turns the solar light on at night. The photo-cell sensor will not turn the light on if there is an additional light source reflecting on it within 12 feet.  [TOP]
What are the advantages of solar lighting?
Solar lighting is safe and environmentally friendly since they do not require an external power supply. Wiring is not required, so there is no cost to run the solar cap and installation is very easy. Solar lighting is very suitable for remote areas and location near water, such as pools or docks.  [TOP]
How long will my solar lights stay on?
Run time is based on the season and location. Northern climates will have a run time during the summer months of 8-12 hours, and 4-6 hours during the winter months. Southern climates will have a run time during summer months of 8-12 hours and 6-8 hours during winter months. The solar post lights need direct sunlight to charge the battery/ batteries. Mounting under trees, under eves, etc., will inhibit the ability to charge the unit.  [TOP]
My solar light will not light up?
The most common issue is the battery. It could take up to two weeks for a new solar unit to cycle to full capacity. Winter months will effect this cycle time as well, if installed in the middle of winter. To test a solar unit remove the NiCad batteries, and install two size AA alkaline batteries. Cover the entire solar collector to test the unit. If the unit lights up, replace the NiCad batteries. Do not leave alkaline batteries in the unit.  [TOP]
How bright is the solar post cap light?
The solar post cap light provides an ambient, non-task-oriented light. The brightness of the LED solar lights are not indicated in terms of watts. The measurement of it is mcd (millicandelas candle light). Solar lighting has become much more reliable and efficient over the years. But it is especially important to note that this product is usually used for accent or decorative lighting.  [TOP]
Where can I purchase replacement LED light bulbs?
The LED bulbs are part of the whole solar cell component and are not designed to be replaced. The LED bulbs have an average life of 15 years, with a normal usage of 6-8 hours per day.  [TOP]
How long will the rechargeable batteries provided with my solar post cap last?
The rechargeable batteries should last approximately one year.  [TOP]
What kind of replacement batteries should I buy for the solar post cap light?
Rechargeable batteries have been supplied with our Solar Lighting.Occasionally the batteries will drain prior to initial use. If this occurs, the Solar Light should be placed in direct sunlight for a minimum of 8-16 hours to fully charge the batteries.
 
If the rechargeable batteries provided will no longer recharge, they can be replaced with any AA rechargeable batteries. The life depends on the quality of the batteries purchased.  [TOP]
Can I use regular, non-rechargeable batteries in the solar post cap light?
No, the solar post cap light is designed to be used with rechargeable batteries. If regular batteries are used in the sun, they will destroy the solar collector.  [TOP]
How do I attach the solar post cap light to my post?
To attach the solar post cap light to a post, two stainless steel mounting screws are supplied. You may also apply an exterior-grade construction adhesive to the inside edge of the molding at the bottom of the light, and then place the light firmly onto the post. Some of our solar post lights are designed using a compression fit so mounting screws are not necessary. For more information, refer to the installation instructions.  [TOP]
Should the switch on the solar post cap light be in the AUTO or OFF position to charge the batteries?
Your solar post cap light will need a full 8 hours of sunlight,.If your solar light has an auto/off switch it is quickest to fully charge the light in the OFF position. Once the batteries are fully charged, you can leave the switch in the ON position. The solar collector will charge the batteries during the daylight hours, and the batteries will power the light during darkness. If your light dims, try recharging the batteries again by giving the light 8-16 hours of sunlight with the switch in the OFF position.  [TOP]
What kind of maintenance does it require?
Periodically clean the light fixture with a soft cloth and warm soapy water, wiping the solar panel to keep it free of dust, dirt, debris, or snow to allow the batteries to charge properly for optimum performance.  [TOP]
Do I need an electrician to install my LV lights?
No, LV lights do not require professional installation. The low voltage transformer reduces regular household electrical current to a safe 12-volts, saving high energy costs. You will only need an outdoor socket to plug in your transformer.  [TOP]
How long will it take to install my LV lights?
Our low voltage quick connect sockets make installation quick and easy, depending on the number of lights, some systems can be installed in 1 hour or less. (See installation instructions)  [TOP]
How many lights can I install on my transformer?
There is no limit to the number of lights that can be installed as long as the total wattage of lights does not exceed the transformers wattage. ei: a 60 watt transformer will handle 15 lights using 4 watt bulbs (15 x 4 = 60) Please also make sure that the LV cable does not exceed the manufacturers recommendations.  [TOP]
What type of bulb comes with my LV post caps? Can I use a brighter bulb?
All of our LV post caps come with 4 watt wedge type LV bulbs. Our post caps are cULus listed for up to an 11 watt bulb for a brighter light if preferred.  [TOP]
Where can I purchase replacement bulbs?
You can purchase replacement bulbs at any major building or hardware centre in the landscape lighting department. We recommend that your bring your old bulb with you for reference.  [TOP]
Why are the lights furthest from my transformer dimmer than the others?
Your cable may be to long (250 plus feet) to handle your transformers capabilities. Please refer to your transformer installation instructions.  [TOP]